Got burning questions? We have answers!
Yes—it improves comfort, cleanliness, and visibility.
Yes—it may improve trade-in offers.
Absolutely—older cars often see the biggest improvement.
Interior services can still be performed; exterior may be rescheduled.
Yes—detailing can increase buyer interest and perceived value.
Yes—we generally stick to a "waterless" or "rinseless" wash method, to remove surface buildup and keep your car looking great!
Yes—winter detailing protects against salt and grime buildup, and keeps your car clean without having to brave the cold yourself!
We accept digital payments through our invoicing platform. No cash or checks if possible.
We generally prefer digital payments, but in situations where that is not an option, cash will be accepted.
Yes—monthly maintenance is popular for busy vehicle owners. Check our packages here: https://www.themobilebuff.com/service-packages
We love maintenance clients, and offer 3 base packages to ensure your vehicle stays in it's best condition. Look here: https://www.themobilebuff.com/service-packages
Deposits are non-refundable. If you truly wish to cancel, we understand -- but we would love to reschedule you, so your deposit is not lost!
Exterior services may be rescheduled if weather affects quality.
Appointments can be booked online, by phone, or by message.
Same-day appointments may be available depending on schedule.
Booking a few days ahead is recommended, especially in busy seasons.
Yes—we are fully insured.
Availability depends on current bookings and demand.
Service cities are listed on the service pages.
We do charge a travel fee depending on the distance from our shop. Anything up to 30 minutes in one direction is free.
Travel distance depends on location and scheduling, but generally about an hour from our location, give or take a few minutes.
Service areas vary—check coverage before booking.
Yes—smoke odor removal is often possible with deep treatments.
Yes—additional charges may apply.
Mold removal may be available depending on severity.
Yes—classic cars are handled carefully with appropriate products.
Yes, and fleet vehicles generally get better rates at larger volumes.
Yes—work vehicles are welcome, though heavy buildup may cost more.
Yes—SUVs, trucks, and vans can be detailed.
Yes—larger vehicles require more time and materials.
Yes—older vehicles often benefit the most from detailing. This can reset years of dust, dirt, debris that's been settling in the car and hurting it's overall appeal and longevity.
Though the potential for damage does exist, proper techniques actually extend leather life. That is one of the many benefits to working with a great mobile detailing service.
Though the potential for damage does exist, working with a professional detailer will often be safer than a car wash, and with careful protection applied to further prevent damage in the future as well.
The Mobile Buff uses chlorine dioxide, not an ozone machine. This product breaks the chemical bonds in organic matter that effectively eliminates odors at their source.
Yes, we often use steam for deep cleaning and sanitization.
Yes—we use safe products suitable for family vehicles.
Professional detailing focuses on effective but safe cleaning solutions. We use appropriate products based on the surface it's applied to, and dilute appropriately to clean effectively and safely.
Most professional products are pet-safe once dry.
Detailing greatly improves appearance, but results depend on vehicle age, condition and wear.
Yes—deep carpet extraction removes embedded dirt and debris.
Yes—leather is cleaned and protection applied to help prevent drying or cracking.
Yes—fabric seats are shampooed or steam-cleaned as needed.
Yes, headliners can be carefully cleaned without damaging the material.
Yes, child seats can be cleaned safely and thoroughly.
Light scratches may be improved; deep scratches usually require paint correction or body work.
Yes—pet hair can be removed, though severe cases may require additional time.
Odors can often be neutralized using deep cleaning and odor-elimination treatments.
Many stains can be significantly reduced or removed, but results vary by stain type and age.
Hand wash, wheels and tires, paint decontamination if necessary, and protection.
Vacuuming, wiping surfaces, cleaning seats, carpets, and interior trim. Protective products applied, and stains removed when necessary.
A full detail includes deep interior cleaning and thorough exterior cleaning and protection. We could go into "detail" and break every step into a line item, but you get the point. Your car will be beautiful and protected when we are done!
Yes. Though we will eventually supply our own, our current detailing rigs do not accomodate generators or water tanks. Hookups will be necessary depending on the service you purchase.
Removing personal items helps speed up the process, but we can work around them if needed.
Yes, so long as there is electrical access at your parking location.
Most vehicles benefit from detailing every 3–6 months, or more often with kids or pets.
No, as long as we have access to the vehicle and space to work.
Interior details usually take 2–4 hours depending on dirt level.
Yes—mobile detailing is performed at your home, work, or preferred location.
Exterior detailing typically takes 1–3 hours depending on the condition of the car and services selected.
Most details take anywhere from 2 to 5+ hours depending on services and condition.
Tipping is appreciated but never required.
The Mobile Buff offers many discounts throughout the year to give back to our customer base. Check our deals page for all active offers! https://www.themobilebuff.com/active-deals
Yes, sometimes. The Mobile Buff considers this on a case-by-case basis, but pet hair removal is time-consuming and can result in an upcharge.
Yes, sometimes. Heavily soiled vehicles require additional time and resources.
Vehicle size, dirt level, pet hair, stains, and requested services all affect pricing. You can see your custom quote online, here: https://www.themobilebuff.com/instant-pricing-calc
Exterior detailing varies based primarily on the size of the vehicle. See exact pricing here: https://www.themobilebuff.com/instant-pricing-calc
A wash is surface cleaning; detailing is deep cleaning, conditioning, and protection inside and out.
Detailing is labor-intensive and focuses on deep cleaning, protection, and restoration—not just a quick wash.
Yes—detailing preserves your vehicle’s condition, improves comfort, and can help maintain resale value.
Mobile detailing is priced similarly to shop detailing, with the added convenience of us coming to you. You can get accurate pricing here: https://www.themobilebuff.com/instant-pricing-calc
Interior detail pricing depends on vehicle size, condition, and factors like pet hair or stains. Our packages start as low as $75 when purchasing a maintenance subscription. For instant pricing on one-off services, check here: https://www.themobilebuff.com/instant-pricing-calc
A full detail typically ranges based on vehicle size, condition, and services included. Heavily soiled vehicles may cost more. You can get exact pricing here: https://www.themobilebuff.com/instant-pricing-calc
